Keeping up with the Hybrid Workplace: The top 10 soft skills you need as an employee

 

What are soft skills?

Soft skills are a set of personal qualities that help you interact effectively with other people. They include things like communication, problem-solving, and teamwork skills.

While hard skills are more task-oriented and can be easily measured, such as typing speed or math ability, soft skills are more difficult to quantify. However, they’re just as important in the workplace. In fact, some experts say that soft skills are becoming even more important than hard skills in the hybrid workplace.

Why are soft skills important?

In today's hybrid workplace, soft skills are more important than ever before. Yes. It is important, especially now that 85-90 per cent of the workforce works remotely. In order to be successful in this type of work environment, employees need to be able to collaborate and communicate effectively with co-workers, customers, and clients. They also need to be able to think on their feet and adapt quickly to changing circumstances.

Nowadays, the abilities or skills required to thrive in a hybrid workplace span both home and corporate offices. To succeed in this setting, you must be fluent in two separate cultures. 

People often work remotely or telecommute a few days a week. This can create challenges because you can't always rely on face-to-face communication. In order to bridge the gap, employees need to be able to communicate effectively through email, instant messaging, and video conferencing.

The following are some of the most important soft skills that employees need to succeed in a hybrid workplace:

  1. Communication Skills: Employees in hybrid workplaces need excellent communication skills in order to collaborate effectively with co-workers. They also need to be able to communicate clearly and effectively with customers and clients. Good communication skills can help employees build positive relationships with the people they work with, which can lead to strong business relationships.

  2. Organisational Skills: Hybrid workplaces are often more flexible than traditional offices, and employees need to be able to manage their time effectively in order to take advantage of the opportunities that arise. Employees who are good at organising their time can work productively both in the office and from home.

  3. Problem-Solving Skills: In a hybrid workplace, employees often need to come up with creative solutions to problems on their own. They can't always rely on their co-workers or supervisors to provide them with answers. Problem-solving skills allow employees to think outside the box and come up with innovative solutions to challenging problems.

  4. Time Management Skills: With the increasing prevalence of hybrid workplaces, employees are no longer confined to the traditional 9-5 workday. They now have the freedom to work from home whenever they want. However, this also means that they need to be good at managing their time. Employees who can effectively manage their time will be able to take advantage of the opportunities that arise in a hybrid workplace.

  5. Conflict Management Skills: This is your ability to work productively with other people, despite any disagreements that may occur. In a hybrid workplace, it's important to be able to communicate effectively with your colleagues, even if you're located in different parts of the world.

  6. Networking Skills: In a hybrid workplace, it's important to build relationships with your colleagues. Networking skills help employees form strong relationships with their colleagues, which can lead to better collaboration and productivity. 

  7. Critical Thinking Skills: In a hybrid workplace, it's important to be able to think critically about the tasks at hand. Critical thinking skills help employees analyse information and make sound decisions.

  8. Adaptability: In a hybrid workplace, it's important to be able to adapt quickly to changes. Adaptability helps employees be flexible and willing to try new things. 

  9. Self-Motivation: This means looking beyond the bare minimum of what's required.  Employees who are self-motivated are always looking for ways to improve their work and contribute to the team. 

  10. Assertiveness and Supportiveness: Increase your drive to assist, protect, and provide for others in emotional or physical need. And to express and interact with boldness, enthusiasm, and confidence.

What can you do to improve your soft skills?

There are a number of things you can do to improve your soft skills. You can attend workshops or training courses, read books or articles on the subject, or take online courses.

In addition, you can try to improve your communication and interpersonal skills by networking with people from different backgrounds, attending social events, and participating in online forums and discussion groups. You can also practise giving presentations and leading meetings.

Finally, don’t forget to keep up with the latest trends and developments in your field. This will help you stay current with the latest technologies and techniques, and it will also show that you’re enthusiastic about your work.


The hybrid workplace is the future of work. If you want to stay ahead of the curve, you need to start developing your soft skills now. Luckily, we can help. Our team is here to guide you through the process of acquiring essential skills like communication, problem-solving, and critical thinking. Do you need help getting started? Have a chat with us today.

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