Seven organisational habits that drive high performance
Driving high performance is important. Why? With high performance comes results and delivery two things organisations need to stay ahead of the game. Did you know there are seven organisational habits that drive high performance? Insync Australia did a comprehensive research about this and we would love to share it.
In this blog post, we will break down each habit so you can adopt and use within your business. At Harissa Business Partners, we aim to ensure a comprehensive approach to business growth, from strategy to execution and everything in between.
Here are the habits.
Habit #1: Live an inspiring vision
The success of any organisation depends on the ability of its leadership team to inspire and motivate employees. A shared vision is essential for aligning the efforts of all members of the team, and promoting a sense of purpose within the organisation. The vision should be ambitious yet achievable, and it should reflect the core values of the organisation. It is also important to ensure that all members of the leadership team are committed to promoting the same vision throughout the organisation and is integrated into planning, decision making and messaging. This will allow an aligned, relevant, achievable and authentic vision. Ultimately, only by working together can the leadership team hope to achieve their goals and will inspire employees to go the extra mile.
Habit #2: Communicate clear strategies and goals
As the saying goes, "a goal without a plan is just a wish." When it comes to business, this couldn't be more true. Without a clear strategy and goals, it's difficult to ensure that everyone in the organisation is pointed in the right direction. That's why it's so important to engage your employees in the strategy development process. By involving them in the planning from the beginning, you can ensure that the final plan might be effective and that all employees understand the direction in which the organisation is going. Of course, simply developing a strategic plan is not enough. It's also important to communicate the strategy clearly to all employees and encourage regular updates. One way to do this is to implement a form of tracking, such as monthly or quarterly reviews, to monitor the strategy's effectiveness. By regularly reviewing and adjust the plan as needed, you can ensure that your organisation stays on track and achieves its goals.
Habit #3: Develop your people
As a leader, developing your employees should be one of your top priorities. Why? Because great leaders know that their people are their most important asset. High-performing employees drive organisational results, so it’s essential to identify and develop these individuals. A great way to do this is to implement specific programs for high potential employees. These programs can help employees reach their full potential and make a significant impact within the organisation. In addition to developing high potential employees, it’s also important to coach and support all employees. This will create a positive, productive work environment and help retain top talent. By investing in your people, you’ll set yourself and your organisation up for success.
Habit #4: Go out of your way to recognise people
A recent study found that one of the most important factors in employee satisfaction is recognition from their superiors. In fact, employees who feel appreciated are more engaged, happy and productive at work. This makes sense when you think about it; after all, who doesn't like to feel appreciated? Yet, surprisingly, many employers fail to properly recognise their employees. As a result, they not only miss out on the benefits of a happy workforce, but they also risk losing good employees to rivals who offer better appreciation. There are many simple ways to show your employees that you value their contributions. Just saying "thank you" goes a long way. You can also give verbal praise in front of coworkers, write a positive review on an employee-rating website or give a small gift or token of appreciation or even a personalised handwritten thank you note, Whatever method you choose, ensure that you take the time to recognise your employees on a regular basis. It will make a big difference in their satisfaction and productivity, the way they feel and the output you get from them.
Habit #5: Genuinely care for your people
A psychological contract is an unwritten understanding between an employer and an employee that sets out the expectations of the working relationship. It is based on mutual trust and respect, and it can have a significant impact on job satisfaction and motivation. Employees who feel that their employer cares about them and is interested in their well-being are more likely to be engaged and productive. Therefore, it is essential for employers to create a workplace culture where employees feel valued and appreciated. One way to do this is to provide employees with meaningful work that meets their needs, skills and aligns with their values. When employees feel like they are making a valuable contribution, they are more likely to be committed to their job and invested in the success of the organisation. By creating a positive psychological contract, employers can ensure that their employees are engaged, motivated, and productive.
Habit #6: Listen and adapt to your customers’ needs
Delivering an outstanding customer experience is critical to the success of any business. In today’s highly competitive marketplace, it’s more important than ever to focus on delivering a differentiated customer experience. One way to do this is by listening to your customers and understanding their needs. This knowledge can then be used to develop a customer-centric organisation that is able to deliver the products, services, and experiences that customers truly want and need. When done correctly, this approach can build long-lasting customer loyalty and help you stand out from your competitors.
Habit #7: Continually improve your systems
An organisation's success is largely dependent on the quality of its systems. Inadequate systems lead to inefficiencies and sub-par performance, while well-designed systems enable employees to work at their best and create a competitive advantage. Given the importance of systems, it is essential that organisations continually strive to improve their systems. This commitment starts at the top, with leaders setting ambitious but achievable goals of continual improvement and creating a culture in which employees are empowered to contribute towards this goal. Providing employees with the right tools and resources is critical to driving improvements in productivity and customer service levels. When employees believe that the organisation is committed to continually improving its systems, they are more likely to put forth extra effort to help achieve this goal. Consequently, continual improvement should be a top priority for all organisations.
What separates successful organisations from unsuccessful ones? This question has been asked countless times, but it is still difficult to find a clear answer. One thing that all high-performing organisations have in common, however, is that they have developed habits that help them to achieve sustainable success. By embedding these habits into your organisational DNA, you can overcome challenges and continually improve your performance. In short, these habits are essential for achieving sustainable high performance.
Does your organisation need help in implementing or creating habits similar to these habits? Not sure on where or how to begin? If so, let us help you.
At Harissa Business Partners, we collaborate with you to define the problem, identify options, and implement real solutions. All the while providing practical advice and assistance that will result in increased productivity, greater efficiency, and profitability. We make the connection between the challenges and the capabilities.